Carolyn Rummel opened her own agency in 2000 and built her business policy by policy. She is committed to continuous industry education and holds the prestigious CIC and CPIA designations. The Certified Insurance Counselor (CIC) designation is the undisputed premier professional credential for insurance professionals who are committed to their profession and your well being. The Certified Professional Insurance Agent (CPIA) designation stands for professionalism, commitment to professional training and results, and technical knowledge. Carolyn is also seeking an ANFI (Associate of National Flood Insurance) designation.